Avion Drones Privacy Policy

Effective Date: March 28, 2022

This Privacy Policy ("Policy") explains how Avion drones and our subsidiaries and affiliates (collectively, "Avion Drones," "we," or "us") collect, use, and share personal information about you. We may supply different or additional policies of our information practices specific to certain programs or activities. We may also provide different policies of our information practices with respect to certain subsidiaries or affiliates, in which case this Policy will not apply. For purposes of this Policy, personal information includes "personal data" and similar terms as defined under applicable privacy laws.

If you are a California resident, please see the What Are Your California Privacy Rights? section.


Contents

  • Who Does This Policy Cover?

  • How is This Policy Updated?

  • What Personal Information Does Avion drones Collect?

  • How Does Avion drones Use Your Personal Information?

  • How Does Avion drones Share Your Personal Information?

  • Does Avion drones Share Your Information with Social Media Sites?

  • Where Does Avion drones Process and Store Your Information?

  • What Are Your Privacy Choices?

  • What About Advertising and Analytics Services Provided by Others?

  • What Are Your California Privacy Rights?

  • Are There Additional Disclosures for Individuals Located in Europe?

  • How Can You Contact Us?


Who Does This Policy Cover?

This Policy applies to personal information we collect both online and offline, including when you access or use our websites and mobile application (collectively, the “Services”), shop in our stores, attend our events, outings, or trips, contact customer support, or otherwise interact with us.


How is This Policy Updated?

Avion Drones may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification), such as in connection with making material changes to this Policy. We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.


What Personal Information Does Avion drones Collect?

Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you become a member; make a purchase or rental from us; access and use our Services (including when you write a review or participate in other interactive areas of our Services); create an online account or profile; sign up for or participate in contests, promotions, sweepstakes, customer experience research, surveys, mailing lists, events, outings or trips; engage with us via social media platforms; and when you email, call, or otherwise communicate with us. The types of information we may collect include your name, address, phone number, email address, ZIP code, photos, videos, social media usernames, payment information, demographic information, information about your interests, outdoor activities, and preferences, information about your fitness condition and physical characteristics, the content you post to the interactive areas of our Services, and any other information you choose to provide. If you sign up for an Avion Drones event, outing, or trip, or in other limited circumstances, we may collect additional information from you, such as medical, health and disability information, passport information, dietary requirements, and emergency contact information.


In some cases, we may also collect information you provide about others, such as when you provide emergency contact information, purchase a gift card for someone and request that we deliver it electronically, decide to purchase and ship products to someone, or create and share a gift registry. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests unless they separately engage with us or consent to receive communications from us.

Information We Collect Automatically. 

When you access or use the Services or transact business with us, we automatically collect certain information about you, including:

  • Transaction Information: When you purchase, rent, or return a product, or register for events, outings, or trips, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.

  • Device and Usage Information: We obtain information about the device you use to access our Services and your use of our Services, including the type of browser you use, hardware model, operating system and app version, mobile network information, IP address, unique device identifiers, access times, pages viewed, items placed in your cart, links clicked, browsing behavior, and the webpage you visited before navigating to our Services.

  • Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the What Are Your Privacy Choices? section below for details). 

  • Information Collected by Cookies and other Tracking Technologies: We (and those who perform work for us) use cookies, clear GIFs (also known as web beacons, web bugs, or pixel tags), and other tracking technologies to collect information about your interactions with our Services, including information about your browsing behavior, purchase behavior, and other engagement with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see our Cookie Policy and the What Are Your Privacy Choices? section below.

Information We Collect from Other Sources. 

We may also receive information about you from other sources. For example:

  • We receive information from our partners that provide or lead Avion Drones experiences (events, outings, and trips), such as contact information and feedback participants provide.

  • We collect change-of-address information, demographic information, and information about consumer preferences, interests, and opinions from third party sources.

  • If you create an account or access our Services using credentials from a third-party social media platform (such as Facebook), we have access to certain information from that platform, such as your name, email address, friends list, and public profile information, in accordance with the authorization procedures determined by that platform.

  • We collect content you share publicly in connection with our products, services, or campaigns, including photos, videos, and profile information.

  • If you apply for certain co-branded financial products, we receive certain information from the financial institution we partner with, including whether your application was approved or denied, account closure information, and aggregated information about your transactional history.

  • We may collect information about you from other users if they choose to share that information with us via the Services, such as if they purchase gifts for you.

Information We Infer or Derive About You. 

We may derive information or draw inferences about you based on the information we collect. For example, we may infer that you are looking to purchase new hiking gear or other products based on your website browsing behavior and past purchases, or we may use your IP address to draw inferences about your approximate location.


How Does Avion Drones Use Your Personal Information?

We use the information we collect about you to deliver the products and services you request and customize your experience with us. We also use the information we collect to:

  • provide, maintain, and improve our Services;

  • facilitate and improve your in-store and online shopping experience;

  • administer your membership and communicate with you about your membership and Avion Drones (including information about your rewards, special offers only available to members, annual meetings, board elections, and our stewardship initiatives);

  • provide, deliver, and develop new products and services, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;

  • manage your accounts with us, provide technical support (including to debug and troubleshoot), and send you technical notices, updates, security alerts, support messages, and other transactional or relationship messages; 

  • detect, investigate, and help prevent security incidents, fraudulent transactions, and other malicious, deceptive, fraudulent, or illegal activities and help protect the rights and property of Avion Drones and others;

  • respond to your comments and questions and provide customer service;

  • communicate with you about Avion Drones and partner products, services, offers, surveys and customer experience research, advocacy and stewardship initiatives, news, events, outings, trips, and other information we think will be of interest to you (for information about how to opt out of promotional communications, please see the What Are Your Privacy Choices? Section below);

  • comply with our legal and financial obligations;

  • monitor and analyze trends, usage, and activities in connection with our Services, stores, and experiences;

  • tailor the content and information that we send or display to you, offer location customization and personalized recommendations, help, and instructions, and otherwise personalize your experience while using our Services;

  • provide advertising and marketing targeted toward your interests;

  • facilitate contests, promotions and sweepstakes, and process and deliver entries, rewards, and prizes; and

  • carry out any other purpose conveyed to you at the time the information was collected.


How Does Avion Drones Share Your Personal Information?

We may share personal information in the following circumstances, or as otherwise described in this Policy:

  • with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with our business and internal operations like shipping and delivery, rentals, payment processing, fraud prevention, customer service, gift cards, experiences, co-branded financial products, personalization, marketing, and advertising;

  • when you participate in the interactive areas of our Services (such as by creating a profile, posting comments and other content, reporting trail conditions, or writing reviews), certain information about you may be displayed publicly on our Services and also may be distributed on third-party sites. For example, your photos, videos, stories, posts, comments, product reviews, product questions and answers, wish lists, information about your participation in outdoor activities, and any other content or information you choose to provide in the interactive areas of our Services will be shared with users of our Services. In the case of trail conditions, we will also share certain information with third party organizations like rangers or other trail service organizations;

  • at your direction, including when you submit a product review using a third party service or otherwise direct Avion Drones to share your personal information with a third party;

  • in connection with, or during negotiations concerning, any merger or acquisition of all or a portion of our business by another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets;

  • if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet law enforcement or national security requirements;

  •  if we believe your actions are inconsistent with our Terms of Use or other agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Avion Drones, our members, our customers, or any other persons;

  • between and among Avion Drones and any current and future parents, affiliates, subsidiaries, and other entities under common control and ownership; and

  • with your consent.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.


Does Avion Drones Share Your Information with Social Media Sites?

The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.


Where Does Avion Drones Process and Store Your Information?

We are based in the United States, and we have operations and vendors in the United States. If you are based outside the U.S., we process and store your personal information on servers located in the U.S., a jurisdiction that may not provide equivalent levels of data protection as your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses. Where relevant, you may request a copy of these Standard Contractual Clauses by contacting us at privacy@Avion drones.com.


What Are Your Privacy Choices?

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information about cookies and how to disable them, see our Cookie Policy. 


What About Advertising and Analytics Services Provided by Others?

We allow third parties to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. In some cases, the information in these cookies and other technologies may be linked to other data we collect about you, such as your email address, which we may share in hashed or encrypted form. This information may be used by Avion Drones and these third parties to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and mobile applications, and better understand your online activity. For more information, please see our Cookie Policy. For more information about interest-based ads, or to opt out of having your web browsing information used in this way, please visit www.aboutads.info/choices. For individuals in the EEA, please visit http://www.youronlinechoices.eu/.


We may also work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads. 


What Are Your California Privacy Rights?

Cookies: Consumers residing in California are afforded certain rights with respect to their personal information under the California Consumer Privacy Act ("CCPA"). If you reside in California, this section applies to you.

Sale of Personal Information: We do not sell your personal information.

Collection, Use and Disclosure of Personal Information: Collection, Use and Disclosure of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, Internet or other electronic network activity, geolocation data, audio and visual information, professional and employment related information, education information, inferences drawn about your preferences, and other categories of personal information that is described in Section 1798(e) of the California Civil Code. For examples of the precise data points we collect and the sources of such collection, please see the What Personal Information Does Avion Drones Collect? section above. We collect personal information for the business and commercial purposes described in the How does Avion Drones Use Your Personal Information? section above. We share personal information with the categories of third parties described in the How Does Avion Drones Share Your Personal Information? section above.

Your Rights: Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose for a business purpose, (2) request deletion of your personal information, and (3) not be discriminated against for exercising these rights. 

Exercising Your Rights: You may make these requests by contacting Customer Service at privacy@aviondrones.com. We will verify your request by asking you to provide information related to your recent interactions with us, such as information regarding a recent purchase. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We will not discriminate against you if you choose to exercise your rights under the CCPA.

Are There Additional Disclosures for Individuals Located in Europe?

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the following section applies to you.

Legal Basis for Processing. When we process your personal information, we will only do so when:

  • We need to use your personal information to perform our responsibilities under our contract with you, for example to deliver products that you ordered from us.

  •  We have a legitimate interest in processing your personal information. For example, if you are a customer, we may process your personal information to send you marketing communications, to communicate with you about changes to our Services, and to provide, secure, and improve our Services.

  • We find such processing is necessary to comply with our legal obligations.

  • We have your consent to do so. When your consent is the legal basis for our processing, you may withdraw such consent at any time.

Data Retention: We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests: Subject to certain limitations, you have the right to access personal information we hold about you and to ask that your personal information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please send an email message to privacy@aviondrones.com.

Questions or Complaints: If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en  

For individuals in the UK: https://ico.org.uk/global/contact-us/

For individuals in Switzerland: Data Protection - Switzerland (admin.ch)

How Can You Contact Us?

If you have any questions, comments or concerns about this Policy or about our privacy practices, please send an email message to privacy@aviondrones.com.